When we had signed up with Arvixe it around 2 years ago. We have been from various Shared hosting and infact still maintain our sites on different servers. Because shared hostings are not relaible.
Let me first review Arvixe with some personal experiences.
We first signed up for Arvixe personalclass which gives unlimited space and bandwidth and 6 domains. As our other servers were overloaded and we need more domains we signed up for PersonalClass Pro which gives us unlimited domains.
We test uptimes for our servers using Pingdom.com. To tell the truth Arvixe has downtime.
Pingdom gave us the following Feb 2010 –
Uptime Outages Response time
99.71% 4 743 ms
Second thing was a threatning email we recieved from Arvixe. Some of my sites recieve a high no. of Visitors and this requires a good amount of bandwith and server usage. I recieved a email that my sites are causing load on server and I should consider upgrading from to Busines Plan or Reseller Plan. Wow what it this!! I thought I was given unlimited space/bandwith.
But still to be frank I find http://www.arvixe.com/
the best in all the shared servers that I have used.
Ratings – in comparision to Shared Servers
Customer Service – 4.5 Star
Pricing – 5 Star (You can find coupons) !!! I used one to get 24$ discount.
Technical Capabalities – 4 Star
Lies – 2 Star 🙂 (Lower the better)
To be frank even this site is also on Arvixe.
Update – May 31st
Our hosting plan and all the websites hosted were closed down by Arvixe as a Malware has entered the server. We recieved an email from arvixe
Then i replied with come clarifications and got all my 20 sites back. But we were disappointed that they had suspended our account without any prior notifications.
Update: Arvixe Review – Email Marketing Web Hosting Added – 3rd July 2010
Update – 24 Oct 2010 – Ejected from Arvixe
On 24th Oct suddenly my account was suspended by arvixe forever. The reason was excess resource usage. Even though my plan was unlimited plan i was asked to upgrade to Business Class or VPN hosting at arvixe. What i found during these years of stay on arvixe was that every now and then the company is not satisfied with us using their Personal pro plan and wants us to upgrade.
The hosting account listed below has been suspended. The reason for suspension is also listed below.
Domain:XXXXX.comUsername:XXXXAccount Status:SuspendedSuspension Date:
2010-10-23 09:23:12Reason for Suspension:Excessive Resource UsageMy Reply
When every any account is using excess resources it will be better if you can inform them (Warning) before suspending. I didnt recieve any warning any my account was permenntly suspended. Secondly a website when it is getting more thn 8000 visitors per day is expected to cause certain amount of load. And since this website is geniune and not taking up the resources in an wrong manner it is expected that you inform the customer that this is the problem. If excess resource usage is due to some illeagl activitly then i would have agreed to your action. Secondly some people in your Support are to rude. Like me Mourrad. He just opens up the support and then forgets that he was on a chat. Today morning he made me wait more than 30 minutes just to tell in the end that i should open a ticket.Just know also i was chatting with him and he is just simply overacting. I am really sorry to say this.I thank you for providing me a wonderful service at Arvixe.